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Technical

❗️ I'M HAVING TROUBLE SIGNING INTO MY ACCOUNT

When logging in, a 6-digit code will be sent to your email to verify your access. Make sure to check your inbox (and spam/junk folder) for the code. If you are still having trouble, our Customer Service team is happy to assist—just email us at shop@f

✔️ HOW CAN I MAKE CHANGES TO THE DETAILS ON MY ACCOUNT?

You can update your personal details by logging into your Face the Future account and navigating to the Account Details section. Here, you can edit your name, contact information, and delivery address. If you need any further assistance, our Customer

✉️ HOW CAN I SUBSCRIBE TO THE FACE THE FUTURE MAILING LIST?

Visit the Skinsider Club page, simply log in to your account and scroll down to the 'Rewards' section where you can complete the 'Sign up to our mailing list' or 'Sign up for SMS' options to receive reward points in the process (which you can use to

📪 HOW CAN I UNSUBSCRIBE FROM YOUR MAILING LIST?

We are sorry to see you go! You can unsubscribe from our emails by clicking the ‘Unsubscribe’ link at the bottom of any email you receive from us. If you are part of our Skinsider Club and want to update your preferences, simply login to your account

❔ MY SHIPPING AND BILLING ADDRESSES ARE DIFFERENT, WHAT SHOULD I DO?

Unfortunately to ensure the highest level of security and protection for customers, all first-time orders must have a matching billing and shipping address. If you are unable to check out due to this reason, please check out via PayPal.