Face the Future

<p id="isPasted">You can update your personal details by logging into your Face the Future account and navigating to the Account Details section. Here, you can edit your name, contact information, and delivery address.</p><p>If you need any further assistance, our Customer Service team is happy to help&#x2014;just email us at shop@facethefuture.co.uk</p>

You can update your personal details by logging into your Face the Future account and navigating to the Account Details section. Here, you can edit your name, contact information, and delivery address. If you need any further assistance, our Customer

✔️ HOW CAN I MAKE CHANGES TO THE DETAILS ON MY ACCOUNT?

Technical

💻 HOW DO I PLACE AN ORDER?

💳 HOW CAN I PAY FOR AN ORDER?

🎁 HOW CAN I PURCHASE A FACE THE FUTURE GIFT CARD?

📞 MY PAYMENT WAS DECLINED, WHAT SHOULD I DO?

Payment & Orders

🎓 DO YOU OFFER STUDENT DISCOUNT?

💉 DO YOU OFFER AN NHS DISCOUNT?

👀 HOW DO I FIND YOUR AVAILABLE PROMOTIONAL CODES?

❌ ARE ANY BRANDS OR ITEMS EXEMPT FROM PROMOTIONS?

🚫 CAN I USE MORE THAN ONE PROMO CODE ON MY ORDER?

Promotions & Discount

⬆️ WHY ARE SKINCARE PRODUCT PRICES INCREASING?

📞 HOW DO I GET SKINCARE ADVICE THAT ADDRESSES MY PERSONAL NEEDS?

🍶 HOW DO I FIND OUT IF A PRODUCT I WOULD LIKE TO PURCHASE IS IN STOCK?

💯 HOW DO I KNOW THAT I AM BUYING A GENUINE PRODUCT?

⌛️ WHAT DO I DO IF I HAVEN'T ACHIEVED MY DESIRED RESULTS FROM A PRODUCT?

💝 DO YOU OFFER SAMPLES?

💝 CAN I CHOOSE THE SAMPLES I RECEIVE IN MY ORDER?

ℹ️ CAN YOU GIVE ME MORE INFORMATION ABOUT YOUR PRODUCTS?

📝 HOW CAN I LEAVE A REVIEW FOR A PRODUCT I HAVE PURCHASED?

Products & Stock

❌ CAN I CANCEL MY ORDER AFTER I'VE PLACED IT?

🖊 CAN I AMEND MY ORDER AFTER I HAVE PLACED IT?

🔧 I'VE RECEIVED A FAULTY ITEM, WHAT SHOULD I DO?

💔 I'VE RECEIVED A DAMAGED ITEM/ORDER, WHAT SHOULD I DO?

🎁 I'M MISSING AN ITEM FROM MY ORDER, WHAT SHOULD I DO?

❗️ I ORDERED THE WRONG PRODUCT, WHAT SHOULD I DO?

Order Issues

👀 WHERE CAN I SEE MY ACTIVE SUBSCRIPTIONS?

❌ HOW CAN I CANCEL MY SUBSCRIPTION?

📅 HOW CAN I CHANGE THE DATE OF REOCCURRENCE?

🚫 CAN I APPLY DISCOUNTS TO MY SUBSCRIPTION?

Subscription

❗️ I'M HAVING TROUBLE SIGNING INTO MY ACCOUNT

✉️ HOW CAN I SUBSCRIBE TO THE FACE THE FUTURE MAILING LIST?

📪 HOW CAN I UNSUBSCRIBE FROM YOUR MAILING LIST?

❔ MY SHIPPING AND BILLING ADDRESSES ARE DIFFERENT, WHAT SHOULD I DO?

🚚 DELIVERIES

↪️ RETURNS

Delivery & Returns

✔️ HOW CAN I MAKE CHANGES TO THE DETAILS ON MY ACCOUNT?Updated 2 months ago