📞 MY PAYMENT WAS DECLINED, WHAT SHOULD I DO?Updated 2 months ago
If your payment did not go through, don’t worry—here are a few things to check:
💳 Double-check your details – Make sure your card number, expiry date, and security code are entered correctly.
🔄 Try a different payment method – We accept a range of payment options, including Visa, Mastercard, PayPal, Klarna, Clearpay, and more.
🔄 Check with your bank – Sometimes, banks may decline a transaction for security reasons. A quick call to them can often resolve the issue.
📶 Ensure a stable internet connection – If you are experiencing connection issues, retrying the payment on a different network or device may help.
🔄 Clear your cache or try a different browser – Technical glitches can sometimes interfere with payments.
If you have tried the above and are still having trouble, our friendly Customer Care team is here to help. Just get in touch, and we will be happy to assist! 💙
0113 2827744