Face the Future

<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(31, 26, 54); font-family: Lexend, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We&apos;re committed to getting your order to you as quickly as possible, which means that once it&apos;s placed, we can&#x2019;t make any changes &#x2013; for example your order might be picked and packed within a matter of minutes after being placed. This includes updates to items, delivery options, addresses, or payment methods.&#xA0;</p><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(31, 26, 54); font-family: Lexend, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">But don&apos;t worry &#x2013; we&apos;re here to help if you need assistance with returns or any other questions please contact us on 0113 2827744 or shop@facethefuture.co.uk</p>

We're committed to getting your order to you as quickly as possible, which means that once it's placed, we can’t make any changes – for example your order might be picked and packed within a matter of minutes after being placed. This includes updates

🖊 CAN I AMEND MY ORDER AFTER I HAVE PLACED IT?

Order Issues

💻 HOW DO I PLACE AN ORDER?

💳 HOW CAN I PAY FOR AN ORDER?

🎁 HOW CAN I PURCHASE A FACE THE FUTURE GIFT CARD?

📞 MY PAYMENT WAS DECLINED, WHAT SHOULD I DO?

Payment & Orders

🎓 DO YOU OFFER STUDENT DISCOUNT?

💉 DO YOU OFFER AN NHS DISCOUNT?

👀 HOW DO I FIND YOUR AVAILABLE PROMOTIONAL CODES?

❌ ARE ANY BRANDS OR ITEMS EXEMPT FROM PROMOTIONS?

🚫 CAN I USE MORE THAN ONE PROMO CODE ON MY ORDER?

Promotions & Discount

⬆️ WHY ARE SKINCARE PRODUCT PRICES INCREASING?

📞 HOW DO I GET SKINCARE ADVICE THAT ADDRESSES MY PERSONAL NEEDS?

🍶 HOW DO I FIND OUT IF A PRODUCT I WOULD LIKE TO PURCHASE IS IN STOCK?

💯 HOW DO I KNOW THAT I AM BUYING A GENUINE PRODUCT?

⌛️ WHAT DO I DO IF I HAVEN'T ACHIEVED MY DESIRED RESULTS FROM A PRODUCT?

💝 DO YOU OFFER SAMPLES?

💝 CAN I CHOOSE THE SAMPLES I RECEIVE IN MY ORDER?

ℹ️ CAN YOU GIVE ME MORE INFORMATION ABOUT YOUR PRODUCTS?

📝 HOW CAN I LEAVE A REVIEW FOR A PRODUCT I HAVE PURCHASED?

Products & Stock

❌ CAN I CANCEL MY ORDER AFTER I'VE PLACED IT?

🔧 I'VE RECEIVED A FAULTY ITEM, WHAT SHOULD I DO?

💔 I'VE RECEIVED A DAMAGED ITEM/ORDER, WHAT SHOULD I DO?

🎁 I'M MISSING AN ITEM FROM MY ORDER, WHAT SHOULD I DO?

❗️ I ORDERED THE WRONG PRODUCT, WHAT SHOULD I DO?

👀 WHERE CAN I SEE MY ACTIVE SUBSCRIPTIONS?

❌ HOW CAN I CANCEL MY SUBSCRIPTION?

📅 HOW CAN I CHANGE THE DATE OF REOCCURRENCE?

🚫 CAN I APPLY DISCOUNTS TO MY SUBSCRIPTION?

Subscription

❗️ I'M HAVING TROUBLE SIGNING INTO MY ACCOUNT

✔️ HOW CAN I MAKE CHANGES TO THE DETAILS ON MY ACCOUNT?

✉️ HOW CAN I SUBSCRIBE TO THE FACE THE FUTURE MAILING LIST?

📪 HOW CAN I UNSUBSCRIBE FROM YOUR MAILING LIST?

❔ MY SHIPPING AND BILLING ADDRESSES ARE DIFFERENT, WHAT SHOULD I DO?

Technical

🚚 DELIVERIES

↪️ RETURNS

Delivery & Returns

🖊 CAN I AMEND MY ORDER AFTER I HAVE PLACED IT?Updated 2 months ago